Quality is something when we get it in terms of products, in terms of goods or services whether it is the plastic based product, the assignment work or anything related to the cost where the customer purchase something by paying the price and expects high quality but when there is no proper quality and when there is lot of defects come then quality differs, the company’s goodwill also... https://www.expertsmind.com/operation-management/design-of-products-and-services-homework-assignment-help.aspx