Even though Lyte was redefining the ticketing industry, it experienced no definite CRM process. Lyte used 12–fifteen different SaaS solutions across different departments, which led to a lack of alignment between teams, duplication of labor and overlapping jobs. Zoom desired a far more sustainable approach to Arranging and retrieving https://martinsljxf.bloggactif.com/28790322/the-best-side-of-ivey-case-studies